Quality Assurance Manager

  • Vídeň
  • Kvalita
As the Quality Manager this is your opportunity to take charge of the day to day running of the QA
department, leading, and inspiring the quality team to deliver improved standards. You will be able to adapt to ambiguity and understand how to identify the right inputs to achieve meaningful outputs, implement closed loop processes and measures to ensure improvements are quantified. (PDCA methodology)
The be successful you are a strong leader with a QA background in Food and lots of experience in building
and improving quality processes and running effective teams in a fast-phase environment. Most
importantly, you will always have to be a few steps ahead from anyone else. You will report to the
Operations Director.
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Responsibilities

Responsible for managing all aspects of the Food Safety & Quality Management Systems, at the Fulfilment Center level, to include: HACCP & food safety program compliance, internal audits, food safety permit process, enforcement of the hygiene zone program, compliance with regulatory requirements & audits, pest control program, the GlobalCap certification and full traceability system.
Creation and control of all quality processes in an online operations playbook (goods receiving, storage, picking, expedition, transport)
Preparation of necessary documentation (quality standards, HACCP, operational and sanitization regulations) including regular monitoring of temperature and corrective actions.
Communicate root causes to operations teams and carry forward lessons learned from quality concerns. Verify Quality Metrics and meet goals, trigger containment actions and corrective actions as appropriate.
To demonstrate inspiring leadership, which motivates and engages teams to achieve high performance and drives performance of the department forward
Responsibility for the Quality Control of all Food and Non Food Products
State Authorities related Food communication
Be the quality interface with customers, drive the complaint and learning process and ensure that repeat complaints are not happening.
Set up and maintain the relevant network with external stakeholders and represent the site towards external parties on quality topics and issues.
Communication with suppliers (claims, corrective measures, analysis of trends)
Promotes a culture of continuous improvement & learning by teaching and coaching others.

We like people who

You have a minimum of 5 years’ experience as QA Manager in Food Retail, Food Production, or similar industry, preferably with fruits & vegetables or protein products.
Bachelor or Master degree preferably in biotechnology or food technology
Solid knowledge of Food Safety, Quality Assurance & Quality Control systems, processes and procedures(HACCP, Food Safety, Microbiology, Global Cap, etc);
Someone who wants enjoy working in an innovative, ever changing environment
Delivery focused and ability to work independently as well as part of a team
Positive communicator who understands when necessary how to have tough conversations
Successful track record leading teams and organizational effectiveness
Driven to achieve highest quality in daily work and constantly improve customer satisfaction
You enjoy working in an innovative and ever-changing environment
Team player and good communication skills
Fluency in German and English a must

We offer

You will be at the birth of an e-commerce project in Austria
We will give you the opportunity to participate in creating something completely new
We will implement your good ideas immediately.
A young, dynamic start-up team with very high ambitions
Enjoy great food and have fun at work
Last but not least, we offer a fair reward and the possibility of professional growth and education.

Let’s work with us

Tell us something about you and let’s meet

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